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family coffee freedom

Love trumps hate

GM, Retail Operations

Execute & Develop Retail Management Strategy for Broome St. General Store Brick & Mortar locations. Oversee all aspects of Retail Operations (Front-of-House and Back Office) balancing premium customer service with profitability. Identify business development opportunities beyond current organizational thinking. Uphold core company values… Family. Coffee. Freedom.

Front of House Operations

Daily Management of Employees & Contractors

Leads by example, providing direct customer service, mentoring/training and staff planning